IMPACT OF STAFF TRAINING AND DEVELOPMENT ON EMPLOYEE PERFORMANCE IN NIGERIA: A STUDY OF THE FEDERAL CIVIL SERVICE, 2006-2015

SOURCE:

Faculty: Management Sciences
Department: Public Administration

CONTRIBUTORS:

Agabu-Ekwue, C. M.
Okoye, J. C.

ABSTRACT:

The study investigated the impact of training and development on employee performance in the Nigeria’s Federal Civil Service, 2006 to 2015. Specifically, the study budgetary allocations for staff training and development on annual staff performance appraisal; the relationship between staff job knowledge and engagement; relationship between staff skill and commitment to duty; and relationship between staff job attitude and commitment to duty. The research design was a cross-sectional survey and the work was anchored on the Human Capital Theory. Data were obtained from primary and secondary sources. Questionnaire form was used to obtain primary data from 396 respondents; and secondary data on training and development expenditure and annual performance evaluation scores were sourced from the Federal Civil Service Commission (FCSC). The data collected were analysed using descriptive statistics (Mean and standard deviation, etc.). Hypotheses were tested using inferential statistics (Regression and Correlation). Results of the study revealed a direct relationship between training and development and workers performance; a positive and direct relationship between job knowledge and employee engagement; staff job skill and commitment to duties; and staff job attitude and commitment to duties. The study therefore concluded that the outcomes were consistent with findings in the literature on the primacy of training and development on employee performance. The study recommended among other things for substantial increase in amount of budgetary allocations for staff training in local and international institutions, including outlays for seminar, workshop and other activities that could impact on staff development, thereby enhancing their competence in service delivery.